File a Complaint with Prudential
At Prudential, we are committed to providing you with the best possible service.
Do you have a question? We can help.
Our customer service associates can answer your questions and assist with any policy-related transactions. Please visit our Contact Us page to find the right business group to handle your inquiry.
To submit a complaint
Do you have a specific grievance or dissatisfaction with a Prudential product, service, or associate? If so, please tell us about it using this form:
All fields required unless stated otherwise.
*Mandatory fields
Please do not reference any sensitive personal information (Social Security number, etc.) in your correspondence to preserve the confidentiality of your information. The information you provide on this form will not be sold or used for purposes of solicitation. We will use this information to address your complaint.
By clicking Submit, you consent to have your complaint sent to Prudential.
Once we receive your complaint, a member of our complaints-handling team will review it, gather any necessary information, and respond.